The solution adopted was Diggspace, Create IT's SaaS platform for the rapid creation of state-of-the-art Intranets. As a modern & digital workplace, it works as a meeting point, a place to share information and involve the entire team, allowing to manage all types of content autonomously and providing an excellent user experience, both in terms of backoffice and frontoffice.
“Diggspace was presented as a ready-to-use solution that met our functional and organizational requirements. As a product available in a SaaS (Software-as-Service) model, we didn't even have to worry about infrastructure and maintenance, since these components are included in the licensing agreement. Additionally, since the first conversations, it has proved to be a close partner, capable of understanding the health context and addressing our challenges”, says João Gomes, Project Manager of the Technology and Information Systems Service at CHUC.
Among the main features of the solution are the work panel (dashboard), notification area, learning center (e-learning), employee recognition, ideation laboratory, directory of employees and contacts, directory of applications, automatic newsletters, integrated search and analytics.
It includes several native integrations with Microsoft 365, Azure AD and Teams, and has advantages such as fast startup (ready-to-use product), simple administration and configuration (frontend), easy content management (accessibility to all information, permanently updated), full availability (anytime, anywhere – for all employees, with or without a workspace, inside or outside the premises/cloud), multichannel access (desktop and mobile), security and scalability.
The initial content loading took two weeks and the solution was instantly available, as it is a Cloud product. The project involved implementation, monitorization, consulting, training, process dematerialization, support and maintenance (preventive, evolutionary and corrective).