Five steps to empower your frontline workers
According to an article from Harvard Business Review, there are 5 steps you can take to empower those who are working at the very forefront of your company: your frontline workers.
At Diggspace, we are proponents of organizational openess and inclusiveness, aiming to transform companies into united fronts of cooperation. As such, we are very proud to endorse these five steps that companies should consider to empower their frontlines:
Top management must buy into and demonstrate support for frontline empowerment, given the organizational change required.
A data-driven culture must be
a critical part of the corporate
Security and governance must
be built into new processes to
provide frontline workers with
both autonomy and controls.
Training should be a
priority—not just to teach
workers how to use new
technology tools but also to
show them how to effectively
apply the insights that this
Frontline managers and
supervisors are key
contributors and also need
new tools and training to
empower frontline employees.
Do you agree? Does your company have its own Digital & Modern Workspace? If you don't, we're always available to to talk!
Let's make your business even better, together. :)
source: The New Decision Makers, Harvard Business Review, 2020